Privacy Policy

At Pelham Insights LLC ("Pelham," "we," "our," or "us"), we prioritize the privacy and security of our visitors and clients. This Privacy Policy details how we collect, store, handle, and utilize information provided when interacting with our digital interfaces, operations consulting diagnostics, utility audit intake portals, and lead systems.

1. Information We Collect

We collect information you directly provide to us, including:

• Contact details: Name, business email, and phone number when submitting a growth assessment form, requesting a playbook download, or requesting an exit review.
• Business metadata: Company name, primary vertical, current operational bottlenecks, annual revenue scale, and estimated annual EBITDA values.
• Spam screening verification: Fields submitted through security protection metrics (e.g., honeypot input variables).

2. How We Use Your Information

The information we collect is strictly used to serve our business transformation mandates, specifically to:

• Evaluate operational efficiency and calculate preliminary exit readiness and EBITDA multipliers.
• Provide tailored advisory guides, playbook documents, and operations recommendations.
• Establish contact to schedule private, confidential 30-minute operational audits.
• Improve the delivery and routing performance of our digital products (CostUtilityHub, RooferLedger, and Pelham Advisory).

3. Data Storage & Local Logs

To maintain confidentiality and audit-trail integrity for small business profiles, we may temporarily log submitted lead metadata locally in your browser storage (`localStorage` logs). We do not rent, sell, or distribute this profile information to third-party advertisers or brokers. All data submitted via our intake channels is kept strictly confidential within Pelham's management advisor network.

4. Cookies & Analytics

We may utilize cookies or equivalent tracking methodologies to understand site performance, assess navigation routes, and ensure the UI runs smoothly. You may disable cookies in your browser settings, though doing so may limit interactive capabilities like range estimators or tab switching.

5. Your Rights & Choice

You have the right to request a copy of the lead profile data we hold on your business, request modifications, or ask us to delete your records entirely. To exercise these rights, please contact our administrative team.

6. Policy Updates

We may update this Privacy Policy from time to time to align with regulatory adjustments or UI workflow enhancements. We encourage you to review this page periodically.

7. Contact Information

If you have any questions or concerns regarding this policy, please reach out to us at info@pelhaminsights.com.